The Complaint Letter Template – Australia is offered in multiple formats, including PDF, Word, and Google Docs. These templates are both customizable and ready for print, ensuring they fit your requirements perfectly.
Complaint Letter Template – Australia Editable | PrintableSample
1. Complainant Information 2. Recipient Information 3. Subject 4. Date 5. Introduction 6. Details of the Complaint 7. Actions Taken 8. Desired Resolution 9. Closing Remarks 10. Signature
PDF
WORD
Examples
[Recipient’s Name]
[Recipient’s Position]
[Company Name]
[Company Address]
[City, State, Postcode]
[Your Name]
[Your Address]
[City, State, Postcode]
[Your Phone]
[Your Email]
[Date]
Complaint regarding [specific issue]
I am writing to formally lodge a complaint regarding [describe the issue clearly], which occurred on [mention date]. Despite my attempts to resolve this matter informally, I found no satisfactory resolution.
The nature of my complaint involves [provide detailed description of the issue, including any relevant events, interactions, or reference numbers]. I have attached copies of any relevant documents, including invoices, receipts, or prior correspondence for your review.
This situation has caused me [describe any relevant consequences, such as financial loss, inconvenience, or emotional distress]. I believe this is unacceptable and requires immediate attention.
I would appreciate it if you could investigate this matter and provide a resolution by [mention a reasonable timeframe]. Specifically, I request [state what you expect as a resolution, such as a refund, apology, or corrective action].
Thank you for your attention to this matter. I look forward to your prompt response. Please feel free to contact me at [Your Phone] or [Your Email] if you require any further information.
[Your Signature]
[Your Name]
[Recipient’s Name]
[Recipient’s Position]
[Company Name]
[Company Address]
[City, State, Postcode]
[Your Name]
[Your Address]
[City, State, Postcode]
[Your Phone]
[Your Email]
[Date]
Expressing my complaint regarding [specific issue]
I am writing to express my dissatisfaction concerning [describe the issue succinctly], which I experienced on [mention date]. I would like to formally address this issue as it has not been resolved through previous discussions.
On [detailed date], I encountered [provide a narrative of the events that took place, including any service-related details that may help clarify your complaint]. I have included relevant attachments that pertain to the situation.
This issue has led to [explain how it has affected you negatively, such as financial, emotional, or operational impacts]. I believe it is crucial for you to understand the implications of the unresolved issue.
I expect a response regarding my complaint within [state reasonable time, e.g., 10 business days], including details of how my complaint will be addressed. I would appreciate a resolution such as [state your desired outcome, e.g., compensation, acknowledgment, or corrective measures].
Thank you for taking the time to address my complaint. I hope to resolve this issue amicably and promptly. Please contact me via [Your Phone] or [Your Email] should you need any additional information or clarification.
[Your Signature]
[Your Name]
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